Customer Service Representative - State Farm Agent Team Member
Atlanta, GA
Customer Service Representative - State Farm Agent Team Member
Full Time • Atlanta, GA
Responsive recruiter
Replies within 24 hours
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2025 and has quickly grown into a team of six. I began my career with State Farm in consulting, and then transitioned into agency ownership. I also bring a unique perspective from being married to a State Farm agent for 20 years, which gave me deep insight into the business from multiple angles.
I’m a proud Georgia Bulldog and enjoy attending home games whenever I can. I’m also a mom and have always balanced a corporate career with a creative side - running an interior design business where I’ve helped design and plan renovations for clients.
For our team, we offer flexible or alternative work schedules, a 401(k) after six months, reimbursement for licensing costs, and bonuses for candidates who are already licensed.
Our office culture is collaborative, diverse, and growth-focused. We believe in learning from each other and creating an environment where everyone is engaged and supported. We’re looking for someone who is hardworking, intelligent, and motivated—someone who wants to be part of a team that is building something special together.
ROLE DESCRIPTION:
Our agency opened in 2025 and has quickly grown into a team of six. I began my career with State Farm in consulting, and then transitioned into agency ownership. I also bring a unique perspective from being married to a State Farm agent for 20 years, which gave me deep insight into the business from multiple angles.
I’m a proud Georgia Bulldog and enjoy attending home games whenever I can. I’m also a mom and have always balanced a corporate career with a creative side - running an interior design business where I’ve helped design and plan renovations for clients.
For our team, we offer flexible or alternative work schedules, a 401(k) after six months, reimbursement for licensing costs, and bonuses for candidates who are already licensed.
Our office culture is collaborative, diverse, and growth-focused. We believe in learning from each other and creating an environment where everyone is engaged and supported. We’re looking for someone who is hardworking, intelligent, and motivated—someone who wants to be part of a team that is building something special together.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Kimberly Prusakowski - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $32,000.00 - $40,000.00 per year
Ready to learn first-hand what it takes to be an entrepreneur?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Kimberly Prusakowski - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Atlanta, GA.
- I am a proud graduate of University of Georgia.
- We currently have 6 team members at our agency.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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